Frequently Asked Questions
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We give our clients a few ways to schedule their cleanings. The fastest and easiest way would be through our website. By clicking the “Book Now” button you can schedule your services online in just a few minutes. Or you can submit our Service Request Form. Once our team receives your form submission we will reach out to schedule your services within 24 hours. Lastly, you can always give us a call at 928-245-3458 to get your cleaning set up.
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No, we will never require customers to pay for services before they have been completed. However, we do require all customers to pay a $50 deposit upon scheduling services. This secures your date and time requested for your appointment and contributes to your total cost of cleaning services once the cleaning is completed.
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Yes, we offer discounts on all recurring services ranging from 5%-25% depending on the frequency of services. We also offer senior (10%) and military discounts (10%).
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Our service area covers Show Low, Pinetop-Lakeside, Linden, Taylor, Snowflake, Shumway, Eager, Greer, Vernon, Payson, Heber-Overgaard, and surrounding areas. If your area isn’t listed please give us a call at 928-245-3458 and we will do our best to accommodate your location.
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Prices for our house cleaning services are listed on our website. These prices are based off the size of the home, services you are requesting, and the assumption the house is in average condition. In the event of unaverage circumstances, please reach out to us directly at 928-245-3458 so we can provide a more accurate quote.
Commercial cleanings and Vacation Rentals please complete our Service Request Form for a quote customized to your needs.
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Yes, of course. We understand your home is just as unique as you are. If you don’t see the task you have in mind listed in our add-on services section please give us a call ahead of time so we can ensure our cleaners have the right tools to complete the job.
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Please refer to “Our Services'“ tab. Under each cleaning service you will see a button titled “What’s Included”. This will open a infographic of our cleaning checklist as well as common add-on services for you to choose in order to customize your services.
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Absolutely. All of our cleaners undergo extensive background checks as well as training programs before being approved to go to work.
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In the event something goes wrong during your cleaning, please give us a call at 928-245-3458. If we missed an area, or it isn’t up to par we will come fix it within 24 hours at no cost to you.
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Call, text and/or email us regarding any missed areas within 24 hours of your cleaning service completion and we will send a cleaner out to fix the situation, as soon as possible, at no cost to you.
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Upon completion of your cleaning services, we recommend doing a final walk-through with your cleaner to ensure nothing has been missed. If you notice something within 24 hours after your cleaner has left please give us a call. We will send a cleaner to reclean the area at no cost to you.
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No, we do not require clients to remain in the home while our cleaners are working. If you prefer to enjoy your free time while we clean, we ask that upon scheduling you provide information on how your cleaner should get in (door code, key location). We also ask that payment for services be made BEFORE our cleaner starts working if you are planning to be out of the home.